Privacy Policy

INTRODUCTION

Welcome to the QES privacy notice.

QES respects your privacy and is committed to protecting your personal data in compliance with its legal obligations under the General Data Protection Regulation 2018(GDPR) Act 2018.  This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) or access or provide us your details in connection with the QES (“Portal”) and tell you about your privacy rights and how the law protects you.

PURPOSE OF THIS PRIVACY NOTICE

This privacy notice aims to give you information on how QES collects and processes your personal data through your use of this website and/or the Client Portal, including any data you may provide through this website when you elect to contact us to request further information or to subscriber to our newsletter or when you use the Portal.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

CONTROLLER

We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.

CONTACT DETAILS

Data Privacy Manager, QES, 8 Birch House Rosemount Business Park Dublin 11.

Email address: [email protected]

You have the right to make a complaint at any time to your local supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the local supervisory authority so please contact us in the first instance.

CHANGES TO THE PRIVACY NOTICE AND YOUR DUTY TO INFORM US OF CHANGES

This version was last updated on 8/10/2021 and historic versions can be obtained by contacting us.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

THIRD-PARTY LINKS

This website and the Portal may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

THE DATA WE COLLECT ABOUT YOU  

Personal data is information (including opinions) which relates to an individual and from which he or she can be identified either directly or indirectly through other data which the firm has or is likely to have in its possession. 

The type of data we collect and process falls into one of the following categories:-

Your personal data including your name, email address, telephone number and other contact information will be collected if you visit our websites, register to use the website (where registration is required), if you post material on our website, subscribe to one of our services, or request further services. We may also ask you for information when you have reported a problem with a website.

On occasion we may request that you complete surveys to enable us to gain information specifically for research purposes. However, you are not obliged to respond to them.

We may collect details of your visits to our websites including traffic data, location data, weblogs and other communication data as well as details of the resources that you access. We sometimes collect information about your computer including, where available, your IP address, operating system and browser type for the purpose of system administration and to report aggregate information to our advertisers.

The information we hold about you is used in the following ways:

• To ensure that content from our websites is presented in the most effective manner for you and for your computer.
• To provide you with information, products or services that you request from us.
• To carry out our obligations arising from any contracts entered between you and us.
• To allow you to participate in interactive features of our service, when you choose to do so.
• To notify you about changes to our service.

In addition, if you have signed up to attend one of our events, access publications or receive our marketing materials we may use your information

 

HOW WE USE YOUR PERSONAL DATA

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

We may use the personal data collected for the purposes of:

• Providing our products and services to you or the organisation you represent;
• Operating back office and administration services connected with the provision of our products and services;
• Managing our customer relationships including providing you with information on events and access to publications.

If you register interest in applying for a vacancy with QES or submit an application for a vacancy, we will collect your name and contact details including your address, email address and telephone number. More detailed personal data may also be collected where you are the subject of a vetting process which may include details of your employment and education history, references, professional memberships and qualifications, credit check results, criminal records check results, DVLA details and proof of identity documents.

Information we collect will be used by us to process and progress your application and to complete our onboarding processes should you go on to be employed or engaged by us.

– which is shared with service providers will be limited to that which is required for providing the service and will be adequately protected. 

OPTING OUT

You can ask us or third parties to stop sending you marketing messages at any time [by following the opt-out links on any marketing message sent to you or by contacting us at any time.

COOKIES

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

DATA RETENTION

HOW LONG WILL YOU USE MY PERSONAL DATA FOR?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

YOUR LEGAL RIGHTS  

You have the right to:

• Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
• Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
• Request to be forgotten of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
• Object to processing  You also have the right to object where we are processing your personal data for direct marketing purposes. 

• Request restriction of processing of your personal data
• Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
• Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please contact the Data Privacy Manager, Aqua Comms DAC, 51-54 Pearse Street, Dublin 2, Ireland Email address: [email protected]

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

DATA BREACHES

Whilst every effort and measure is taken to reduce the risk of data breaches, we have dedicated controls and procedures in place for such situations, along with the procedures that are required to make notification to the relevant supervisory authority and data subjects (where applicable). 

HOW TO MAKE A COMPLAINT OR QUESTIONS

You should direct all questions or complaints relating to how 

Data Privacy Manager, QES ,8 birch House Rosemount Business Park Dublin 11.

Email address: [email protected]

10 October  2021